Privacy Policy
Vega Global System LLC d/b/a VegaVote ("VegaVote", "we", "our", or "us") respects your privacy and is committed to protecting the personal information of our users ("you" or "users"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (www.vegavote.com) or use the VegaVote mobile application (the "Platform").
Please read this Privacy Policy carefully. If you do not agree with the terms of this privacy policy, please do not access the platform.
01Information We Collect
We may collect information about you in a variety of ways when you interact with our Platform:
- Personal Data: Information you voluntarily provide when creating an account, such as your name, email address, username, and date of birth (for age verification).
- Derivative Data: Information our servers automatically collect when you access the Platform, such as your IP address, browser type, operating system, and your interactions within the application (e.g., voting history).
- Financial Data: We process payments through secure third-party payment gateways (e.g., Apple Pay, Google Pay, Stripe). We do NOT store your full credit card numbers or detailed financial information on our servers.
- Mobile Device Data: Device information, such as your mobile device ID, model, and manufacturer, strictly used to prevent fraudulent voting and bot manipulation.
02How We Use Your Information
Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. We use the information collected to:
- Create and manage your account.
- Process your votes, transactions, and virtual gift purchases.
- Monitor and analyze usage to prevent fraudulent activities, botting, and fake accounts, ensuring a 100% fair voting ecosystem.
- Respond to customer service requests and provide technical support.
- Generate anonymized statistical data for internal analysis and to improve campaign quality.
03Disclosure of Your Information
We prioritize your privacy. We do not sell, rent, or trade your personal information to third parties. We may share information only in the following situations:
- Service Providers: We may share data with third-party vendors who perform services for us (e.g., payment processing, cloud hosting, OTP SMS verification).
- Legal Obligations: If we believe the release of information about you is necessary to respond to legal processes or to investigate potential violations of our policies, we may share your information as permitted or required by the laws of the State of Florida and the United States.
04Data Security
We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.
05User Rights & Account Deletion
You have the right to review, update, or delete the personal information we hold about you.
- Account Deletion: You may request the deletion of your account and associated personal data at any time by navigating to the "Account Settings" within the VegaVote app or by contacting us directly. Upon your request, we will deactivate or delete your account and information from our active databases.
06Policy for Children (COPPA Compliance)
We do not knowingly solicit information from or market to children under the age of 13. By using the Platform, you represent that you are at least 18 years of age or that you are the parent or guardian of such a minor and consent to such minor dependent’s use of the Platform.
07Changes to This Privacy Policy
We reserve the right to make changes to this Privacy Policy at any time and for any reason. We will alert you about any changes by updating the "Effective Date" of this Privacy Policy.
08Contact Us
If you have questions or comments about this Privacy Policy, please contact us at:
Vega Global System LLC™ (VegaVote™)
service@vegavote.comLanguage of Agreement
This Agreement is executed in the English language. In the event this Agreement is translated into any other language for convenience or reference purposes, the English language version shall strictly prevail and govern in the event of any conflict, ambiguity, or inconsistency between the English version and the translated version.
Company
Vega Global System LLC™
